Making Connections that Count

Case Study
National Healthcare Service Excellence

Challenge

  • Our client was awarded a DOD Veterans contract for Regions 4 and 5, with over 16 states requiring servicing contracts and services.
  • The client urgently needed to fill 75 Data Entry Representatives and 200 Claims CSRs within 60 days.
  • There were 8 staffing vendors, including a long-time partner who couldn’t fulfill the demands of 500+ roles, so TEEMA was added.

Solution

  • We built a team of 40+ Recruiters and added an Administrative Assistant and Coordinator.
  • We developed a customized delivery and recruiting strategy, including role-specific assessments, screening and vetting.
  • We Deployed experienced TEEMA Recruiters nationwide, aligning with the client’s geographic needs.

Outcome

  • TEEMA successfully filled 62 of the 75 Data Entry Roles, exceeding all competitors combined.
  • We won the Client’s trust and continued the success by filling over 564 positions in less than 2 years.
  • We maintain an ongoing partnership for critical staffing projects.
  • We achieved the highest retention and conversion to permanent rates among all vendors.